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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect:

This notice applies to all information collected or submitted on the Smitten Kitten website. On some pages, you can order products, make requests, and register to receive newsletters. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, Credit/Debit Card Information, etc. On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address, Phone Number, etc.


How we protect the information:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Protecting customer information is a priority for Smitten Kitten. To guard your information, we use Mal's e commerce shopping carts to process your online order. When viewing or checking out with your shopping cart, you are automatically directed to http://ww11.aitsafe.com. That is Mal's transaction secure server.

Mal's e-commerce payment pages uses Secure Sockets Layer (SSL) encryption. SSL encrypts all the information you provide in your online application, including your name, address and credit information. With this encryption, only Smitten Kitten is allowed to decode your information. How do you know if an SSL connection is active and protecting your information in a secure manner? Simply look at the top right-hand corner of your payment pages only. If you see an unbroken key or a closed lock (this is determined by your browser), the SSL is active and your information is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from 'http' to 'https' (the 's' stands for 'secure'). Some versions of browsers and some firewalls don't permit communication even though the server is secure. If, for some reason, you are unable to connect to our secure server, or if you prefer to apply or transact by phone, please call us 416.880.MEOW. THE ABOVE STATEMENT APPLIES TO INFORMATION TRANSMITTED TO US USING MALS'S SSL PAYMENT PAGES.


The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Smitten Kitten Newsletter:

If you would like to receive updates on our new products, any discounts or specials we may offer and information on shows we might be participating in your area, please join our Smitten Kitten Fan Club. Located on the left side of every page, simply enter your email address to receive email notifications from us once in a while. Just as a way of keeping in touch.

If at any time you would like to unsubscribe to our mailing list, please click: Unsubscribe from our newsletter


Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.


How You Can Access Or Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (416) 880-MEOW or send us an email.

 

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